Refund Policy


Refund Policy


Effective Date: 10 June 2024

Website: www.jeevanajyothisya.com


Introduction

We want to ensure your satisfaction with our astrology services and products. If you're not satisfied, we offer a refund policy as follows:


Eligibility for Refunds

- Refunds are available for services and products purchased directly from our website.

- Refunds are not available for services or products purchased through third-party platforms or affiliates.


Refund Conditions

- Services:

    - Reports and readings: Refunds are available within 7 days of delivery if you're not satisfied with the content.

    - Consultations: Refunds are available if the consultation is cancelled or rescheduled by us.

- Products:

    - Digital products: Refunds are available within 7 days of purchase if you're not satisfied with the content.

    - Physical products: Refunds are available within 30 days of delivery if the product is defective or not as described.


Refund Process

- Contact us at [support email] with your order number, reason for refund, and any supporting documentation (if applicable).

- We'll review your request and process the refund within 5-7 business days.

- Refunds will be issued in the original payment method.


Refund Amount

- Full refunds will be issued for services and products meeting the refund conditions.

- Partial refunds may be issued for services or products with partial completion or usage.


Exceptions

- No refunds will be issued for services or products that have been fully consumed or used.

- No refunds will be issued for services or products purchased more than 6 months prior.


Changes to Refund Policy

- We reserve the right to modify this refund policy at any time without prior notice.

By using our website and services, you acknowledge that you have read, understood, and agree to our refund policy.